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NHTSARecalled 2016-10-04

REV Ambulance Group Orlando, Inc. — ELECTRICAL SYSTEM:SOFTWARE

Is my product affected?

2011 ROAD RESCUE SPECIALTY VEHICLE; 2013 ROAD RESCUE ULTRAMEDIC; 2012 ROAD RESCUE ULTRAMEDIC; 2010 ROAD RESCUE SPECIALTY VEHICLE; 2014 ROAD RESCUE SPECIALTY VEHICLE; 2016 ROAD RESCUE SPECIALTY VEHICLE; 2010 ROAD RESCUE TRANSMEDIC; 2012 ROAD RESCUE TRANSMEDIC; 2013 ROAD RESCUE TRANSMEDIC; 2014 ROAD RESCUE TRANSMEDIC; 2015 ROAD RESCUE TRANSMEDIC; 2010 ROAD RESCUE DURAMEDIC; 2012 ROAD RESCUE DURAMEDIC; 2013 ROAD RESCUE DURAMEDIC; 2014 ROAD RESCUE DURAMEDIC; 2016 ROAD RESCUE DURAMEDIC; 2010 ROAD RESCUE PROMEDIC; 2014 ROAD RESCUE PROMEDIC; 2010 ROAD RESCUE ULTRAMEDIC; 2011 ROAD RESCUE ULTRAMEDIC; 2011 ROAD RESCUE PROMEDIC; 2013 ROAD RESCUE PROMEDIC; 2015 ROAD RESCUE PROMEDIC; 2016 ROAD RESCUE ULTRAMEDIC; 2015 ROAD RESCUE ULTRAMEDIC; +10 more

  • Brand ROAD RESCUE

Check against the official notice below — it lists the full affected range.

What happened

REV Ambulance Group Orlando, Inc. is recalling certain model year 2010-2016 Road Rescue and Hale Products emergency vehicles (including Ultramedic, Promedic, Duramedic, Metromedic, and Transmedic models) equipped with Class 1 Ultraview Touchscreens. These touchscreens may experience false switch activations that cause accessories like emergency beacons or automatic snow chains to turn on or off without the operator's knowledge, which can increase the risk of a crash.

REV will notify owners of affected vehicles, and dealers will upgrade the software or retrofit fuses at no charge. Owners of recalled vehicles should contact REV customer service at 1-800-628-8178 or Hale Products Customer Service Center at 1-800-533-3569 or halecustomerservice@idexcorp.com to arrange service.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.

What should I do?

REV will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on November 20, 2016. Owners may contact REV customer service at 1-800-628-8178 or Hale Products Customer Service Center at 1-800-533-3569 or halecustomerservice@idexcorp.com.

Details from the source

REV Ambulance Group Orlando, INC. (REV) is recalling certain model year 2010-2016 Road Rescue Specialty Vehicles, as well as Ultramedic, Promedic, Duramedic, Metromedic, and Transmedic emergency vehicles equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.

Source

Official record: NHTSA ↗

Republished from the official source above; details can change — the source record controls.

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