2022 MERCEDES-BENZ AMG EQS; 2022 MERCEDES-BENZ AMG GT63 S; 2022 MERCEDES-BENZ AMG GT53; 2022 MERCEDES-BENZ AMG GT43; 2022 MERCEDES-BENZ AMG SL63; 2022 MERCEDES-BENZ AMG SL55; 2022 MERCEDES-BENZ EQS 580; 2022 MERCEDES-BENZ EQS 450; 2022 MERCEDES-BENZ S 500; 2022 MERCEDES-BENZ AMG E53; 2022 MERCEDES-BENZ E 450; 2022 MERCEDES-BENZ C 300; 2022 MERCEDES-BENZ CLS 450; 2021 MERCEDES-BENZ S 580; 2021 MERCEDES-BENZ AMG CLS53; 2021 MERCEDES-BENZ AMG E53; 2021 MERCEDES-BENZ E 450; 2022 MERCEDES-BENZ E 350; 2021 MERCEDES-BENZ AMG E63S; 2022 MERCEDES-BENZ S 580; 2021 MERCEDES-BENZ E 350
Check against the official notice below — it lists the full affected range.
Mercedes-Benz USA is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, E-Class Coupe/Convertible, CLS, AMG GT 4-door Coupe, and EQS vehicles equipped with a heated leather steering wheel. A software error in the hand detection control unit can prevent the system from detecting when the driver's hands are off the steering wheel while using the Active Distance Assist DISTRONIC system. This deactivated hands-off detection disables important safety features, including warnings to grab the steering wheel and the Active Emergency Stop Assist that can call first responders, increasing the risk of a crash or injury.
To remedy the issue, dealers will update the hand detection control unit software at no cost. Owner notification letters were mailed on May 6, 2022. Affected consumers should contact Mercedes-Benz USA customer service at 1-800-367-6372 to schedule a dealer appointment, referencing recall number 2022040010.
Written by software from the official notice below. Not reviewed by a lawyer.
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
Republished from the official source above; details can change — the source record controls.