2011 FORD EXPLORER; 2012 FORD EXPLORER; 2013 FORD EXPLORER
Check against the official notice below — it lists the full affected range.
Ford is recalling certain 2011-2013 Explorer vehicles originally sold or currently registered in specific northeastern, midwestern, and mid-Atlantic states. These vehicles may have a cross-axis ball joint replacement part that could seize and cause the rear suspension toe link to fracture, which can result in loss of steering control and increase the risk of a crash.
Dealers will inspect vehicles for the problematic ball joint and replace it along with the knuckle and/or toe link if necessary, at no charge to owners. Interim notification letters were sent on November 10, 2021, and owner notification letters were mailed on March 17, 2022. Affected owners should contact Ford customer service at 1-866-436-7332 to schedule service.
Written by software from the official notice below. Not reviewed by a lawyer.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
Republished from the official source above; details can change — the source record controls.