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NHTSARecalled 2021-07-15

Ford Motor Company — SUSPENSION:REAR

Is my product affected?

2013 FORD EXPLORER; 2014 FORD EXPLORER; 2015 FORD EXPLORER; 2016 FORD EXPLORER; 2017 FORD EXPLORER

  • Brand FORD

Check against the official notice below — it lists the full affected range.

What happened

Ford is recalling certain 2013-2017 Explorer vehicles that were originally sold or registered in 23 northeastern and midwestern U.S. states and the District of Columbia. Road salt exposure can cause the cross-axis ball joint to corrode and seize, which can result in a fracture of the rear suspension toe link and loss of steering control, increasing the risk of a crash.

Dealers will inspect and replace the cross-axis ball joint knuckle and rear suspension toe links at no charge. This is an expansion of three previous recalls, and some vehicles that were previously repaired under those recalls will need to return for the new remedy. Owners received interim notification letters on September 10, 2021, and owner notification letters on March 16, 2022. Affected consumers should contact Ford customer service at 1-866-436-7332.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.

What should I do?

Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.

Details from the source

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.

Source

Official record: NHTSA ↗

Republished from the official source above; details can change — the source record controls.

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