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NHTSARecalled 2021-02-12

Mercedes-Benz USA, LLC — ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE

Is my product affected?

2020 MERCEDES-BENZ GLE 350; 2020 MERCEDES-BENZ GLE 450; 2020 MERCEDES-BENZ GLS 450; 2020 MERCEDES-BENZ GLS 580 4MATIC; 2021 MERCEDES-BENZ GLE 350; 2021 MERCEDES-BENZ GLE 450; 2020 MERCEDES-BENZ GLE 580

  • Brand MERCEDES-BENZ

Check against the official notice below — it lists the full affected range.

What happened

Mercedes-Benz USA is recalling certain 2020-2021 GLE450 and GLE350 models, as well as 2020 GLS450, GLE580, and GLS580 models. During certain evasive driving maneuvers, a software issue in the Electronic Stability Program (ESP) may cause the vehicle to unexpectedly pull to one side by applying torque to one of the front wheels, which can increase the risk of a crash.

To address this issue, MBUSA will notify owners and dealers will update the ESP software at no cost. The recall began March 31, 2021. Affected consumers should contact MBUSA customer service at 1-800-367-6372 and reference recall number 2021030004 to schedule the software update.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.

What should I do?

MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030004.

Details from the source

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles. During certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

Source

Official record: NHTSA ↗

Republished from the official source above; details can change — the source record controls.

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