2017 MERCEDES-BENZ GLS550; 2017 MERCEDES-BENZ GLA 250; 2017 MERCEDES-BENZ CLA250; 2017 MERCEDES-BENZ AMG CLA45; 2017 MERCEDES-BENZ GLC300; 2017 MERCEDES-BENZ AMG C43; 2017 MERCEDES-BENZ AMG C63; 2017 MERCEDES-BENZ AMG GLC43; 2017 MERCEDES-BENZ S600; 2017 MERCEDES-BENZ SLC300; 2017 MERCEDES-BENZ SLC 43 AMG; 2018 MERCEDES-BENZ AMG CLA45; 2017 MERCEDES-BENZ AMG GLA45; 2018 MERCEDES-BENZ AMG GLA45; 2017 MERCEDES-BENZ C350E; 2019 MERCEDES-BENZ AMG C63; 2019 MERCEDES-BENZ GLA 250; 2020 MERCEDES-BENZ AMG CLS53; 2020 MERCEDES-BENZ AMG SLC43; 2020 MERCEDES-BENZ AMG SL63; 2019 MERCEDES-BENZ AMG GT63; 2019 MERCEDES-BENZ E 450; 2020 MERCEDES-BENZ GLA 250; 2017 MERCEDES-BENZ AMG S63; 2017 MERCEDES-BENZ E550; +16903 more
Check against the official notice below — it lists the full affected range.
Mercedes-Benz USA is recalling certain 2016 through 2021 model year vehicles across multiple classes, including the CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class. A software defect in the communication module may cause the eCall emergency system to send emergency responders to an incorrect vehicle location following a crash, potentially delaying response and increasing the risk of injury.
MBUSA will update the affected vehicles' communication module software at no charge, either through a dealer service appointment or via over-the-air update. Owners can contact MBUSA customer service at 1-877-762-8267 for more information about the recall, which began March 12, 2021, and can reference recall number 2021020025.
Written by software from the official notice below. Not reviewed by a lawyer.
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Republished from the official source above; details can change — the source record controls.