2019 MERCEDES-BENZ SPRINTER 4500; 2020 FREIGHTLINER SPRINTER 4500; 2019 FREIGHTLINER SPRINTER 4500; 2019 MERCEDES-BENZ SPRINTER 2500; 2019 FREIGHTLINER SPRINTER 3500; 2020 MERCEDES-BENZ SPRINTER 4500; 2019 MERCEDES-BENZ SPRINTER 3500; 2020 MERCEDES-BENZ SPRINTER 3500; 2019 FREIGHTLINER SPRINTER 1500; 2020 FREIGHTLINER SPRINTER 2500; 2020 FREIGHTLINER SPRINTER 3500; 2019 FREIGHTLINER SPRINTER 2500; 2020 MERCEDES-BENZ SPRINTER 1500; 2020 MERCEDES-BENZ SPRINTER 2500; 2020 FREIGHTLINER SPRINTER 1500; 2019 MERCEDES-BENZ SPRINTER 1500
Check against the official notice below — it lists the full affected range.
Daimler Vans USA is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the Connect 5 multimedia system and a rearview camera. The rearview camera display may be delayed by more than 2 seconds when backing up, or it may be blocked by an Emergency Call pop-up window if the eCall system activates while in reverse. This delayed or obstructed view reduces what drivers can see behind the vehicle, increasing the risk of a crash.
Owners will be notified by DVUSA, and dealers will perform a free software update to fix the issue. The recall began on March 5, 2021. Affected consumers should contact DVUSA customer service at 1-877-762-8267 and reference recall number VS3RUECON.
Written by software from the official notice below. Not reviewed by a lawyer.
A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Republished from the official source above; details can change — the source record controls.