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NHTSARecalled 2019-04-10

Daimler Vans USA, LLC — STEERING:ELECTRIC POWER ASSIST SYSTEM

Is my product affected?

2017 MERCEDES-BENZ METRIS; 2016 MERCEDES-BENZ METRIS

  • Brand MERCEDES-BENZ

Check against the official notice below — it lists the full affected range.

What happened

Daimler Vans USA, LLC is recalling certain 2016-2017 Metris vehicles sold or registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia, and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture, which could reduce or completely eliminate power steering assist. Loss of power steering assist would require higher steering effort, especially at lower speeds, increasing the risk of a crash.

Dealers will replace the aluminum bolts with steel bolts at no charge to owners. Daimler Vans USA issued an interim notification on June 3, 2019, and the recall began November 15, 2019. Affected owners should contact DVUSA customer service at 1-877-762-8267 and reference recall number VS2SCHRALU to arrange the replacement.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

What should I do?

DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.

Details from the source

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.

Source

Official record: NHTSA ↗

Republished from the official source above; details can change — the source record controls.

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