Volvo Car USA, LLC — ELECTRICAL SYSTEM:SOFTWARE

Is my product affected?

2017 VOLVO XC90; 2019 VOLVO V60; 2019 VOLVO XC90; 2018 VOLVO S90; 2019 VOLVO XC60; 2018 VOLVO XC60; 2018 VOLVO XC90; 2017 VOLVO XC40; 2019 VOLVO S90; 2017 VOLVO S90; 2017 VOLVO V60; 2017 VOLVO XC60; 2017 VOLVO V60CC; 2017 VOLVO V90CC; 2017 VOLVO V90; 2018 VOLVO V90CC; 2018 VOLVO V90; 2018 VOLVO V60; 2018 VOLVO V60CC; 2019 VOLVO XC40; 2019 VOLVO V60CC; 2019 VOLVO V90; 2018 VOLVO XC40; 2019 VOLVO V90CC

• Brand VOLVO

Check against the official notice below — it lists the full affected range.

What happened

Volvo Car USA is recalling certain 2017-2019 model year vehicles including the XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country. A software error in the Vehicle Connectivity Module may cause the Telematics and Driver Support Systems to malfunction, preventing GPS location information from being sent to emergency personnel during a crash or medical emergency.

Volvo will notify owners at no cost, and authorized dealers will correct the software free of charge. The recall began December 26, 2018. Owners should contact Volvo customer service at 1-800-1552 and reference recall number R39917 to have the software corrected at a dealership.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

What should I do?

Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.

Details from the source

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

Source

Official record: NHTSA ↗

Republished from the official source above; details can change — the source record controls.

Related recalls

• 2019 VOLVO VNL; 2019 VOLVO VHD2018-11-15
• 2017 VOLVO VHD; 2016 VOLVO VHD; 2015 VOLVO VHD; 2014 VOLVO VHD; 2013 VOLVO VHD; 2012 VOLVO VHD; 2011 VOLVO VHD; 2010 VOLVO VHD; 2009 VOLVO VHD; 2004 VOLVO VHD; 2006 VOLVO VHD; 2007 VOLVO VHD; 2008 VOLVO VHD; 2019 VOLVO VHD; 2005 VOLVO VHD; 2018 VOLVO VHD2018-10-30
• 2010 VOLVO S80; 2010 VOLVO V70; 2011 VOLVO XC60; 2011 VOLVO XC70; 2011 VOLVO S80; 2011 VOLVO S60; 2012 VOLVO XC60; 2015 VOLVO XC60; 2015 VOLVO XC70; 2014 VOLVO XC70; 2016 VOLVO XC60; 2016 VOLVO XC70; 2014 VOLVO XC60; 2012 VOLVO XC70; 2012 VOLVO V70; 2014 VOLVO V60; 2011 VOLVO V60; 2013 VOLVO V70; 2011 VOLVO V70; 2014 VOLVO V70; 2020 VOLVO S60L; 2018 VOLVO S60L; 2017 VOLVO S60L; 2015 VOLVO S60L; 2014 VOLVO S60L; +94 more2020-06-30
• 2017 VOLVO V60; 2017 VOLVO XC60; 2017 VOLVO S60; 2017 VOLVO V60CC; 2017 VOLVO S60CC2017-03-01
• 2017 VOLVO V90CC; 2017 VOLVO S90; 2017 VOLVO XC902017-02-16

All NHTSA recalls