Lithium-ion batteries for HP notebook computers and mobile workstations
Check against the official notice below — it lists the full affected range.
HP is recalling lithium-ion batteries used in certain notebook computers and mobile workstations because they can overheat, creating fire and burn hazards. The affected products include HP ProBooks (64x G2 and G3 series, 65x G2 and G3 series), HP x360 310 G2, HP Envy m6, HP Pavilion x360, HP 11, HP ZBook (17 G3, 17 G4, and Studio G3) mobile workstations, and HP ZBook Studio G4 mobile workstation, as well as batteries sold as accessories or replacements for these devices.
Consumers should visit www.HP.com/go/batteryprogram2018 to determine if their battery is affected by the recall. The website provides instructions on using a validation utility to check the battery and information about enabling "Battery Safety Mode" if the battery is included in the recall. HP will provide free battery replacement services by an authorized technician, as these batteries cannot be replaced by consumers.
Written by software from the official notice below. Not reviewed by a lawyer.
The lithium-ion batteries can overheat, posing fire and burn hazards
Consumers should immediately visit www.HP.com/go/batteryprogram2018 to see if their battery is included in the recall and for instructions on how to enable "Battery Safety Mode" if their battery is included in the recall. The website provides consumers instructions on how to initiate the validation utility to check their battery and what to download if their battery is included in the recall. These batteries are not customer-replaceable. HP will provide free battery replacement services by an authorized technician.
This recall involves lithium-ion batteries for HP Notebook computers and mobile workstations. The batteries were shipped with or sold as accessories for HP ProBooks (64x G2 and G3 series, 65x G2 and G3 series), HPx360 310 G2, HP Envy m6, HP Pavilion x360, HP 11, HP ZBook (17 G3, 17 G4, and Studio G3) Mobile Workstations. The batteries were also sold as accessories or replacement batteries for the HP ZBook Studio G4 mobile workstation or for any of the products listed above.
Official record: U.S. Consumer Product Safety Commission ↗
Republished from the official source above; details can change — the source record controls.