Lithium-ion batteries for HP commercial notebook computers and mobile workstations
Check against the official notice below — it lists the full affected range.
HP has expanded a recall of lithium-ion batteries used in certain notebook computers and mobile workstations due to a risk that the batteries can overheat, creating fire and burn hazards. The recalled batteries were sold with or as accessories for various HP products including ProBook models (64x G2 and G3 series, 65x G2 and G3 series, 4xx G4 and G5 series), HP x360 models (310 G2 and 11-inch Pavilion x360), HP 11 Notebook PC, HP ZBook models (17 G3, Studio G3, and Studio G4), HP ENVY 15, and HP Mobile Thin Clients (mt21, mt22, and mt31). These batteries were primarily distributed to businesses and organizations.
To determine if their battery is affected, consumers should visit www.HP.com/go/batteryprogram2018 to check their specific battery and receive instructions for enabling "Battery Safety Mode" if needed. HP will provide affected consumers with free battery replacement services performed by an authorized technician, as these batteries cannot be replaced by customers themselves. The website provides a validation utility to check whether a specific battery is included in the recall and information about what to download if the battery is affected.
Written by software from the official notice below. Not reviewed by a lawyer.
The lithium-ion batteries can overheat, posing fire and burn hazards.
Consumers should immediately visit www.HP.com/go/batteryprogram2018 to see if their battery is included in the recall and for instructions on how to enable "Battery Safety Mode" if their battery is included in the recall. The website provides consumers instructions on how to initiate the validation utility to check their battery and what to download if their battery is included in the recall. These batteries are not customer-replaceable. HP will provide free battery replacement services by an authorized technician.
The recall expansion involves lithium-ion batteries for HP commercial notebook computers and mobile workstations were sold to businesses and other organizations. The batteries were shipped with or sold as accessories for HP ProBooks (64x G2 and G3 series, 65x G2 and G3 series, 4xx G4 series), HPx360 (310 G2), HP Pavilion x360 11inch Notebook PC, HP 11 Notebook PC, HP ZBook (17 G3, and Studio G3) mobile workstations. The batteries were also sold as accessories or replacement batteries for the HP ZBook Studio G4 mobile workstation, HP ProBook 4xx G5 series, HP ENVY 15, HP Mobile Thin Clients (mt21, mt22, and mt31), or for any of the products listed above.
Official record: U.S. Consumer Product Safety Commission ↗
Republished from the official source above; details can change — the source record controls.