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NHTSARecalled 2021-06-02

Sutphen Corporation — EQUIPMENT

Is my product affected?

2019 SUTPHEN FIRE TRUCK; 2020 SUTPHEN FIRE TRUCK

  • Brand SUTPHEN

Check against the official notice below — it lists the full affected range.

What happened

Sutphen Corporation is recalling certain 2019-2020 fire trucks equipped with a battery-powered 3600 wireless remote controller unit that controls electric firefighting monitors. The wireless remote controller has a disabled sleep mode, causing the batteries to discharge faster than normal. This malfunction may prevent firefighters from using the remote controller to direct the water stream and adjust the spray pattern, which could hinder firefighting efforts and increase the risk of injury.

The remedy is a free software update to the wireless remote controller unit that will be performed by dealers. The manufacturer states that a recall notification schedule has not yet been provided. Owners of affected fire trucks should contact Sutphen customer service at 1-614-889-1005.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

Inability to use the wireless remote controller may hinder firefighting efforts, increasing the risk of injury.

What should I do?

Dealers will update the wireless remote controller unit software, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Stuphen customer service at 1-614-889-1005.

Details from the source

Stuphen Corporation (Stuphen) is recalling certain 2019-2020 Fire Trucks equipped with a battery-powered 3600 wireless remote controller unit used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.

Source

Official record: NHTSA ↗

Republished from the official source above; details can change — the source record controls.

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All NHTSA recalls

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