← Search recalls
NHTSARecalled 2020-07-31

Mercedes-Benz USA, LLC — ELECTRICAL SYSTEM:SOFTWARE

Is my product affected?

2019 MERCEDES-BENZ CLS 450; 2018 MERCEDES-BENZ E 300; 2019 MERCEDES-BENZ C 300; 2019 MERCEDES-BENZ E 300; 2019 MERCEDES-BENZ E 450; 2019 MERCEDES-BENZ S 450; 2018 MERCEDES-BENZ E 400; 2017 MERCEDES-BENZ E300; 2018 MERCEDES-BENZ S560; 2019 MERCEDES-BENZ S560

  • Brand MERCEDES-BENZ

Check against the official notice below — it lists the full affected range.

What happened

Mercedes-Benz USA is recalling certain 2017-2019 model year vehicles including the C300, C300 Coupe, CLS450, E300, E400 Coupe, E400 Stationwagon, E450 Coupe, S450, and S560 that have previously had their instrument cluster replaced. In these vehicles, the replacement instrument cluster software may cause the seat belt warning system to malfunction, displaying only a solid warning light when a front seat occupant's seat belt is unfastened instead of the proper blinking light accompanied by an audible tone.

Without the audible tone and blinking warning light functioning as designed, front seat occupants may forget to buckle their seat belts, increasing their risk of injury in a crash. To remedy this issue, MBUSA will notify owners and dealers will update the instrument cluster software at no charge. Affected consumers should contact MBUSA customer service at 1-800-367-6372 and reference recall number 2020080015 to schedule the software update.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.

What should I do?

MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.

Details from the source

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.

Source

Official record: NHTSA ↗

Republished from the official source above; details can change — the source record controls.

Related recalls

All NHTSA recalls

Hurt by this product? Start a free Case Check

ProductRisk is not a law firm and does not provide legal services or legal advice. ProductRisk is a free consumer product-safety information service operated by Plaintify, Inc., a technology company. If you ask to be connected with a law firm, any legal services are provided by that firm — not by ProductRisk or Plaintify.

Privacy · Plaintify