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NHTSARecalled 2020-02-14

Mercedes-Benz USA, LLC — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Is my product affected?

2020 MERCEDES-BENZ GLE 350; 2020 MERCEDES-BENZ GLE 450; 2020 MERCEDES-BENZ CLA 250; 2020 MERCEDES-BENZ GLS450; 2020 MERCEDES-BENZ GLS 580 4MATIC; 2020 MERCEDES-BENZ AMG CLA35; 2021 MERCEDES-BENZ GLE 350; 2021 MERCEDES-BENZ GLE 450; 2021 MERCEDES-BENZ AMG GLE63 S; 2021 MERCEDES-BENZ GLS450; 2021 MERCEDES-BENZ GLS580; 2021 MERCEDES-BENZ AMG GLS63; 2021 MERCEDES-BENZ AMG GLE53; 2021 MERCEDES-BENZ MAYBACH GLS600

  • Brand MERCEDES-BENZ

Check against the official notice below — it lists the full affected range.

What happened

Mercedes-Benz USA is recalling certain 2020-2021 model year vehicles, including the CLA250, GLE, GLS, and Maybach GLS600 models. The recalled vehicles have an instrument cluster software defect that may deactivate the illumination of interior switches (the switch bar, overhead control unit, and steering wheel) when the hazard lights are turned on and the ignition is off. This lack of illumination could make these switches harder to locate and operate, potentially increasing the risk of a crash.

MBUSA will notify owners of the recall, which began on March 31, 2020. Dealers will update the instrument cluster software at no charge to owners. Affected owners should contact MBUSA customer service at 1-800-367-6372 and reference recall number 2020030019 to schedule service.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

What should I do?

MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

Details from the source

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Source

Official record: NHTSA ↗

Republished from the official source above; details can change — the source record controls.

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