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NHTSARecalled 2019-12-12

Chrysler (FCA US, LLC) — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Is my product affected?

2019 CHRYSLER PACIFICA; 2018 CHRYSLER PACIFICA

  • Brand CHRYSLER

Check against the official notice below — it lists the full affected range.

What happened

Chrysler is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4-inch radio display and 360-degree surround view camera system. A software error can cause the rearview camera image to remain displayed on the radio even after the driver shifts out of reverse, which can distract the driver and increase the risk of a crash.

To address this issue, Chrysler will notify owners and dealers will update the radio software at no cost. The recall began on January 9, 2020. Affected consumers should contact Chrysler customer service at 1-800-853-1403 to arrange the software update. Chrysler's recall number is VE2.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

The lingering rearview image can distract the driver, increasing the risk of a crash.

What should I do?

Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.

Details from the source

Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Source

Official record: NHTSA ↗

Republished from the official source above; details can change — the source record controls.

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