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NHTSARecalled 2020-09-10

Chrysler (FCA US, LLC) — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Is my product affected?

2019 JEEP WRANGLER; 2019 CHRYSLER PACIFICA; 2020 JEEP GLADIATOR; 2019 JEEP RENEGADE; 2019 RAM 2500; 2020 CHRYSLER PACIFICA; 2020 JEEP RENEGADE; 2020 RAM 3500; 2019 RAM 3500; 2019 RAM 1500; 2019 JEEP GRAND CHEROKEE; 2020 JEEP WRANGLER; 2020 RAM 1500; 2020 RAM 2500; 2019 DODGE DURANGO; 2019 DODGE CHALLENGER; 2020 JEEP CHEROKEE; 2020 DODGE DURANGO; 2020 JEEP GRAND CHEROKEE

  • Brand JEEP
  • Brand CHRYSLER
  • Brand RAM
  • Brand DODGE

Check against the official notice below — it lists the full affected range.

What happened

Chrysler is recalling certain 2019-2020 Jeep, Ram, Dodge, and Chrysler vehicles equipped with 8.4" or 12" radio displays due to a software error that can cause the rearview camera image to linger on the display after shifting out of reverse. This lingering image can distract the driver and increase the risk of a crash, causing these vehicles to fail to comply with federal safety standards for rearview mirrors.

Chrysler has notified owners and will provide a free software update through dealers. Owners can also choose to update their software remotely via an Over-The-Air update available beginning May 1, 2020. Owners should contact Chrysler customer service at 1-800-853-1403 with recall number W30-W37 for more information or to schedule service.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

The lingering rearview image can distract the driver, increasing the risk of a crash.

What should I do?

Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Details from the source

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Source

Official record: NHTSA ↗

Republished from the official source above; details can change — the source record controls.

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