Passenger car
Check against the official notice below — it lists the full affected range.
Mercedes-Benz is recalling multiple passenger car models due to a software error affecting the automatic and manual emergency call service. The eCall system may not function as intended outside the network coverage of certain network providers, preventing the emergency call feature from connecting directly to emergency services. However, voice communication would still be possible by calling 112 as a fallback option depending on network availability.
The recall affects various Mercedes-Benz models including the A-Class, C-Class, E-Class, S-Class, GLA, GLC, GLE, and G-Class, among others. The recall was notified by Germany, and the manufacturer will be taking measures to address the issue. The source document does not specify what remedy affected consumers should pursue.
Written by software from the official notice below. Not reviewed by a lawyer.
The automatic and manual emergency call service may not function as intended outside the network coverage of certain network providers due to a software error. As a result, the eCall may not be used as intended to place an emergency call to direct emergency services to the vehicle. Depending on network availability, voice communication would still be possible by calling 112 as a fallback option.
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown
LA, GLA, M-Klasse/GLE/GL/GLS, SLK/SLC, A-Klasse, AMG GT, C-Klasse, E-Klasse Coupé/Cabrio, E-Klasse, S-Klasse Coupé/Cabrio, CLS, S-Klasse, SL, B-Klasse/GLA/GLB, GLC, AMG GT 4-Türer Coupé, GLE Coupé, G-Klasse Name: Various models Model: Types: 245 G, F2CLA, 245 G, 166, H1GLE, 172, F2A, 197, F2B, 204 X, R1ECLS, R1EAMG, 463, 463A, R1EC, 197BS, 204, 204 K, 204 K AMG, 212, R1ES, 221, 230 , e1*2001/116*0431*39-60, e1*2001/116*0457*32-50, e1*2001/116*0463*18-20, e1*2001/116*0501*28-47, e1*2007/46*1560*01-18, e1*2001/116*0335*32-46, e1*98 Notifying country: Germany
Official record: EU Safety Gate ↗
Republished from the official source above; details can change — the source record controls.