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EU Safety GateRecalled 2021-06-18other types of alerts

Passenger car (Mercedes-Benz)

Is my product affected?

Passenger car

  • Brand Mercedes-Benz

Check against the official notice below — it lists the full affected range.

What happened

Mercedes-Benz is recalling multiple passenger car models due to a defect in the eCall emergency communication function. The affected vehicles have a deactivated communication module that prevents the eCall system from working properly. This means that in the event of an accident, drivers would be unable to establish a voice connection with emergency services either through automatic activation or by pressing the SOS button, and vehicle data could not be transmitted to help emergency responders locate the vehicle.

The recall affects numerous Mercedes-Benz models including the A-Class, C-Class, E-Class, S-Class, CLA, GLA, GLE, GLS, SLK, SLC, M-Class, and AMG GT across various model generations. The manufacturer has initiated a recall to address this issue. The source does not specify what remedy or action affected consumers should take.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

The eCall function may not be available due to deactivated communication module. As a result, in the event of an accident it would not be possible to establish a voice connection with the emergency call centre, either automatically or by activating the SOS button, nor would it be possible to transmit vehicle data. In this case, it would not be possible to direct emergency services to the vehicle, which could increase the impact of the accident.

What should I do?

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown

Details from the source

CLA (BR 117), CLA (BR 118), GLA (BR 156), M-Class/GLE/GL/GLS (BR 166), GLE/GLS (BR 167), SLK/SLC (BR 172), A-Class (BR 176), A-Class (BR 177), AMG GT (BR 190), C-Class (BR 205), E-Class coupé/cabrio (BR 207), E-Class (BR 213), S-Class (BR 222), E-Class coupé/cabrio (BR 238) Name: Various models Model: Types: 204 K, 204 AMG, 207, 212, R1ES, 221, R1EC, 245 G, F2B, 204 X, R1ECLS, R1EAMG, 166, 204 X, 463, 463A, e1*2001/116*0431*37-61, e1*2001/116*0457*30-51, e1*2001/116*0464*17-22, e1*2001/116*0502*21, e1*2001/116*0501*24-48, e1*2007/46*1560*00-21, e1*2001/116*0335*30-46, e1*2007/46*1666*00-16,, e1*2 Notifying country: Germany

Source

Official record: EU Safety Gate ↗

Republished from the official source above; details can change — the source record controls.

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All EU Safety Gate recalls

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