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EU Safety GateRecalled 2021-06-18other types of alerts

Passenger car (Mercedes-Benz)

Is my product affected?

Passenger car

  • Brand Mercedes-Benz

Check against the official notice below — it lists the full affected range.

What happened

Mercedes-Benz is recalling multiple passenger car models due to a defect in the emergency call system. When a vehicle is in an accident, a temporary drop in electrical voltage could cause the system to report an incorrect location to emergency services. This inaccurate location information could delay the arrival of emergency responders and potentially worsen the consequences of the accident.

The recall affects numerous Mercedes-Benz models including the A-Class, C-Class, E-Class, S-Class, GLE-Class, GLC-Class, G-Class, AMG GT, and several others across various model years and variants. The manufacturer is responsible for this recall, though the record does not specify what remedy an affected consumer should pursue.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

Due to a defect in the emergency call system, a temporary fall in the on-board voltage levels resulting from an accident could cause the location of the vehicle communicated when an emergency call is made to not correspond to the actual location of the vehicle. This could delay the arrival of emergency vehicles, potentially increasing the effects of the accident.

What should I do?

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown

Details from the source

Models: CLA-Class, GLA-Class, M-/GLE-/GL-/GLS-Class, GLE-/GLS-Class, SLK-/SLC-Class, A-Class, AMG GT, C-Class, E-Class Coupe/Convertible, E-Class, S-Class Coupe/Convertible, CLS-Class, S-Class, SL-Class, B-/GLA-/GLB-Class, GLC-Class, AMG GT 4-doors Coupe, GLE-Class Coupe, EQC-Class, G-Class Name: Various models Model: 221 AMG, 218, 218 AMG, 230, 230 AMG, R1EC, F2B, 204 X, 204 X AMG, R1ECLS, R1EAMG, 463, 463A, Types: 245 G, 245 G AMG, F2CLA, 166, 166 AMG, H1GLE, 172, F2A, 197, 204, 204 AMG, 204 K, 204 K AMG, 212, R1ES, 221, , e1*2001/116*0248*11-14, e1*2007/46*1666*00-20, e1*2001/116*0470*15-18, e1*2007/46*1909*00 Notifying country: Germany

Source

Official record: EU Safety Gate ↗

Republished from the official source above; details can change — the source record controls.

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All EU Safety Gate recalls

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