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U.S. Consumer Product Safety CommissionRecalled 2020-06-17

Republic Wireless Recalls Relay Charging Cables Due to Overheating and Burn Hazards

Is my product affected?

Charging Cable for Relay Screenless Communication Devices

  • Brand Republic Wireless Inc., of Raleigh, North Carolina

Check against the official notice below — it lists the full affected range.

What happened

Republic Wireless is recalling charging cables for its Relay Screenless Communication devices because the cables can overheat and partially melt, creating a burn hazard. The recalled cables are three feet long with a USB Type-A connector on one end and a magnetic charging head with five pogo pins on the other. Affected cables lack the Relay logo on the back of the charging head and were sold individually or with Relay devices between May 2018 and May 2019. Cables sold after October 2018 contain additional circuitry designed to prevent overheating and are not part of this recall.

Consumers should immediately stop using the recalled charging cables. Republic Wireless is contacting customers with active accounts to provide free replacement cables. Customers who purchased a Relay device but no longer have an active account should contact Republic Wireless to confirm whether their cable is affected and to receive a free replacement.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

The charging cable can overheat and partially melt, posing a burn hazard.

What should I do?

Consumers should immediately stop using the recalled charging cables and contact Republic Wireless for a free replacement charging cable. Republic Wireless is contacting consumers of affected products who have active accounts to provide free replacement cables. Customers who purchased a Relay device but do not currently have an active account can contact Republic Wireless to determine if they have an affected product and to obtain a free replacement.

Details from the source

The recalled charging cables were sold individually and with some Relay Screenless Communication devices. The cables are three feet long with a USB Type-A male connector on one end and a charging head on the opposite end. The charging head has a 5 pin pattern (5 in-line "pogo" pins) that allows it to charge Republic's Relay device. The charging head has a magnet that aids in mating the pins on the charging head with the contacts on the device. Affected charging cables do not have the Relay logo on the back of the portion of the charging head that connects to the Relay device. This recall only applies to cables sold with some Relay devices and cables sold separately from May 2018 through May 2019. After October 2018, Relay devices were manufactured and packaged with cables containing additional circuitry in the charging head to address the overheating risk.

Source

Official record: U.S. Consumer Product Safety Commission ↗

Republished from the official source above; details can change — the source record controls.

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