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NHTSARecalled 2021-08-02

Volvo Bus Corporation — EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP

Is my product affected?

2021 VOLVO BUS 9700; 2010 VOLVO BUS 9700; 2012 VOLVO BUS 9700; 2014 VOLVO BUS 9700; 2020 VOLVO BUS 9700; 2017 VOLVO BUS 9700; 2015 VOLVO BUS 9700; 2009 VOLVO BUS 9700; 2011 VOLVO BUS 9700; 2016 VOLVO BUS 9700; 2019 VOLVO BUS 9700; 2013 VOLVO BUS 9700; 2018 VOLVO BUS 9700

  • Brand VOLVO BUS

Check against the official notice below — it lists the full affected range.

What happened

Volvo Bus Corporation is recalling certain 2009-2021 Volvo 9700 buses equipped with wheelchair lifts. The outer barrier of the lift may fail if a mobility device pushes against it with sufficient force, which could increase the risk of injury to a person using the lift. These vehicles do not meet federal safety standards for platform lift systems and installations.

Volvo Bus will reinforce the outer barrier with additional supports at no cost to owners. Owners who received notification letters in September 2021 or March 2022 should contact Volvo Bus customer service at 1-866-870-2046 to arrange the repair.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.

What should I do?

Volvo Bus will reinforce the outer barrier with additional supports, free of charge. Interim owner notification letters were mailed on September 28, 2021. Owner notification letters were mailed on March 18, 2022. Owners may contact Volvo Bus customer service at 1-866-870-2046.

Details from the source

Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2021 Volvo 9700 vehicles equipped with wheelchair lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Systems" and 404, "Platform Lift Installations."

Source

Official record: NHTSA ↗

Republished from the official source above; details can change — the source record controls.

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