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NHTSARecalled 2016-07-20

Ferrara Fire Apparatus, Inc. — ELECTRICAL SYSTEM

Is my product affected?

2016 FERRARA INTRUDER; 2012 FERRARA IGNITER; 2014 FERRARA IGNITER; 2014 FERRARA INFERNO; 2016 FERRARA CINDER; 2012 FERRARA INTRUDER; 2015 FERRARA INTRUDER; 2014 FERRARA CINDER; 2011 FERRARA INFERNO; 2013 FERRARA INFERNO; 2016 FERRARA IGNITER; 2011 FERRARA CINDER; 2013 FERRARA IGNITER; 2015 FERRARA IGNITER; 2015 FERRARA CINDER; 2011 FERRARA INTRUDER; 2013 FERRARA INTRUDER; 2014 FERRARA INTRUDER; 2012 FERRARA INFERNO; 2013 FERRARA CINDER; 2012 FERRARA CINDER; 2011 FERRARA IGNITER; 2015 FERRARA INFERNO; 2016 FERRARA INFERNO

  • Brand FERRARA

Check against the official notice below — it lists the full affected range.

What happened

Ferrara Fire Apparatus, Inc. is recalling certain model year 2011-2016 emergency vehicles (Inferno, Igniter, Intruder, and Cinder models) manufactured between October 3, 2011, and May 31, 2016, that are equipped with Class 1 Ultraview Touchscreens made by Hale Products. The touchscreens may experience false switch activations that can cause accessories like emergency beacons or automatic snow chains to turn on or off without the operator's knowledge, which could increase the risk of a crash.

Ferrara will notify owners of affected vehicles. To remedy the problem, service personnel or authorized service centers will reprogram the units at no charge. The recall began on August 26, 2016. Owners of affected vehicles should contact Ferrara customer service at 1-225-567-7100, extension 3011.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.

What should I do?

Ferrara will notify owners, and service personnel or service centers will reprogram the units, free of charge. The recall began on August 26, 2016. Owners may contact Ferrara customer service at 1-225-567-7100 extension 3011.

Details from the source

Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2011-2016 Inferno, Igniter, Intruder, and Cinder emergency vehicles manufactured October 3, 2011, to May 31, 2016, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.

Source

Official record: NHTSA ↗

Republished from the official source above; details can change — the source record controls.

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