2009 FORD E-350; 2008 FORD E-350; 2009 CHEVROLET 2500; 2008 FORD E-150; 2008 FORD E-250; 2009 FORD E-150; 2009 FORD E-250
Check against the official notice below — it lists the full affected range.
Mobility Works is recalling certain 2008 and 2009 conversion vans built on Ford E150, E250, and E350 chassis and Chevrolet 2500 chassis after November 2007 that are equipped with certain Ricon S Series and K Series L-Model wheelchair lifts. The lifts have a software problem where releasing the "up" button before the floor level limit switch activates may cause the lift to continue traveling upward and overrun the vehicle floor level, stopping at an angle of 15 to 20 degrees. This condition creates a risk that a person in a wheelchair could tip over or someone standing on the platform could fall, potentially resulting in injuries.
Mobility Works will notify owners and arrange for free repairs through authorized Ricon dealers. A software solution to fix the defect is under investigation. Until that solution is available, Ricon will provide owners with a bulletin on proper wheelchair lift operation and ship them a DVD-based training aid at no cost. Owners may contact Ricon at 1-818-267-3000 or Mobility Works at 1-800-769-8267.
Written by software from the official notice below. Not reviewed by a lawyer.
WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
MOBILITY WORKS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON AUGUST 20, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MOBILITY WORKS AT 1-800-769-8267.
MOBILITY WORKS IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 CONVERSION VANS BUILT ON FORD E150, E250, AND E350 CHASSIS AND CHEVROLET 2500 CHASSIS AFTER NOVEMBER 2007 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
Republished from the official source above; details can change — the source record controls.