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NHTSARecalled 2010-05-13

General Motors, LLC — EQUIPMENT ADAPTIVE/MOBILITY

Is my product affected?

2008 GMC SAVANA; 2009 CHEVROLET EXPRESS; 2009 GMC SAVANA; 2008 CHEVROLET EXPRESS

  • Brand GMC
  • Brand CHEVROLET

Check against the official notice below — it lists the full affected range.

What happened

Main Mobility is recalling certain 2008 and 2009 conversion vans built on Chevrolet Express and GMC Savana chassis from October 2007 through May 2010 that are equipped with Ricon S Series and K Series L-Model wheelchair lifts. A software defect in the lifts' "up" function can cause the platform to continue rising past the vehicle floor level and stop at an angle of 15-20 degrees, which creates a risk that a person in a wheelchair could tip over or someone standing on the platform could fall.

Main Mobility will notify owners of the recall. Authorized Ricon dealers will perform repairs at no cost once a software solution becomes available. Until then, Ricon will provide owners with a bulletin on proper wheelchair lift operation and send a free DVD-based training aid. Owners may contact Ricon at 1-818-267-3000 or Main Mobility at 1-716-759-6811.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.

What should I do?

MAIN MOBILITY WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MAIN MOBILITY AT 1-716-759-6811.

Details from the source

MAIN MOBILITY IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 CONVERSION VANS BUILT ON CHEVROLET EXPRESS AND GMC SAVANA CHASSIS FROM OCTOBER 2007 THROUGH MAY 2010 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.

Source

Official record: NHTSA ↗

Republished from the official source above; details can change — the source record controls.

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