2009 SPRINTER BUS 3500; 2008 SPRINTER BUS 3500
Check against the official notice below — it lists the full affected range.
Daimler Buses North America is recalling certain 2008 and 2009 Sprinter Bus Transit buses manufactured between June and December 2009 that are equipped with RICON S Series and K Series L-Model wheelchair lifts. A software defect in the lift's "up" function can cause the platform to continue moving upward and overrun the vehicle floor level, potentially stopping at an angle of 15 to 20 degrees. This condition creates a hazard where a person in a wheelchair could tip over or someone standing on the platform could fall, resulting in possible injuries.
Until a permanent software solution is developed, RICON will provide owners with a bulletin on proper wheelchair lift operation and will send owners a DVD-based training aid at no cost to help prevent improper lift use. Owners of affected vehicles should contact RICON at 1-818-267-3000 or Daimler Buses North America at 1-905-403-7807 for more information about this recall.
Written by software from the official notice below. Not reviewed by a lawyer.
WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
DBNC IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON AUGUST 6, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR DBNC AT 1-905-403-7807.
DAIMLER BUS NORTH CAROLINA (DBNC) IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 SPRINTER BUS TRANSIT BUSES MANUFACTURED BETWEEN JUNE AND DECEMBER 2009 FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
Republished from the official source above; details can change — the source record controls.