2009 DIAMOND COACH VIP
Check against the official notice below — it lists the full affected range.
Diamond Coach Corporation is recalling certain 2009 VIP model coaches manufactured between May 1 and December 1, 2009, that are equipped with Ricon S Series and K Series L-Model wheelchair lifts. The lifts have a software defect in the "Up" function that may cause the platform to continue moving upward for about one second after the control switch is released, potentially causing it to overshoot and stop at an angle of 15-20 degrees above the vehicle floor level. When the platform is at this angle, a person in a wheelchair could tip over or someone standing on the platform could fall, resulting in possible injuries.
Diamond Coach will notify owners about the recall. Ricon is currently developing a software solution to fix the defect, which will be installed free of charge by authorized Ricon dealers once available. Until the software solution is ready, Ricon will provide owners at no cost with an instructional bulletin and a DVD-based training aid about proper wheelchair lift operation. Owners should contact Ricon at 1-818-267-3000 or Diamond Coach at 1-800-442-4645.
Written by software from the official notice below. Not reviewed by a lawyer.
WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
DIAMOND COACH WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. CURRENTLY RICON IS DEVELOPING A SOFTWARE SOLUTION AND IS NOT AVAILABLE. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON MARCH 15, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR DIAMOND COACH AT 1-800-442-4645.
DIAMOND COACH HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2009 VIP MODEL COACHES MANUFACTURED BETWEEN MAY 1 AND DECEMBER 1, 2009, EQUIPPED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS, DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION. IF THE "UP" SWITCH IS RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL FOR APPROXIMATELY 1 SECOND BEFORE STOPPING. THE CONTINUED UPWARD TRAVEL MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
Republished from the official source above; details can change — the source record controls.