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U.S. Consumer Product Safety CommissionRecalled 2021-08-25

Razor USA Recalls GLW Battery Packs Sold with Hovertrax 2.0 Self-Balancing Hoverboards Due to Fire Hazard

Is my product affected?

Hovertrax 2.0 Self-Balancing Scooters/Hoverboards with GLW Battery Packs

  • Brand Razor USA LLC, of Cerritos, Calif.

Check against the official notice below — it lists the full affected range.

What happened

Razor USA is recalling GLW battery packs that were sold with Hovertrax 2.0 self-balancing hoverboards manufactured between September 2016 and August 2017. The lithium-ion battery packs can overheat and cause the hoverboards to smoke, catch fire, or explode. The recalled hoverboards have "Hovertrax 2.0" printed on the front and came in various colors including black, blue, green, red, white, rose gold, camouflage, and multicolor patterns. The battery packs can be identified by "GLW" written in large letters on the pack and a serial number beginning with "GLW" on a white sticker below the barcode.

Consumers who own affected hoverboards should immediately stop using them and contact Razor for instructions on obtaining a prepaid shipping carton to return the GLW battery pack. Razor will provide a free replacement battery pack in exchange.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

The lithium-ion GLW battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.

What should I do?

Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Razor for instructions on how to obtain a prepaid shipping carton to send the GLW battery pack back to Razor, and to receive a free replacement battery pack.

Details from the source

This recall involves the removable GLW battery packs installed in UL-Listed Hovertrax 2.0 brand self-balancing scooters/hoverboards manufactured between September 2016 and August 2017. GLW's battery packs were certified as compliant with ANSI/UL Standard 2271 by UL. Hovertrax hoverboards have two wheels at either end of articulated dual platforms and are powered by GLW battery packs. The battery packs have the name GLW written in large letters on the packs themselves. The battery packs have serial numbers beginning with GLW, which is printed on a white sticker on the top of the battery pack, below the bar code. Hovertrax 2.0 is printed on the front of the hoverboard. The hoverboards were sold in black, black monochrome, blue, green, red, red monochrome, white, rose gold, camouflage, ocean blue, purple colors, and three multicolor patterns called Spectrum, Galaxy and Carbon.

Source

Official record: U.S. Consumer Product Safety Commission ↗

Republished from the official source above; details can change — the source record controls.

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