Ellipsis Jetpack mobile hotspots
Check against the official notice below — it lists the full affected range.
Verizon is recalling 2.5 million Ellipsis Jetpack mobile hotspots imported by Franklin Wireless because the lithium ion battery can overheat, creating fire and burn hazards. The recalled devices are dark navy oval hotspots about 3.5 inches wide and 2.25 inches tall with "verizon" printed below the display window. The chargers have a sticker stating "Compatible: FWC MHS900L, Model: FWCR900TVL, DC151030."
Consumers should immediately power off the hotspots, unplug them, and store them away from children, combustibles, and other hazards on a hard surface with good ventilation. If the product must be used for internet access, consumers should turn it on and plug it in to receive two automatic software updates that will allow viewing the device's identifying number and prevent charging while powered on. After the update, the device should be left powered on while plugged in when in use, and turned off and unplugged when not in use. Consumers can contact Verizon to receive a free replacement hotspot and return envelope for safe disposal of the recalled device. Parents whose children received the recalled hotspot from school should contact their school for instructions on obtaining a free replacement and returning the device.
Written by software from the official notice below. Not reviewed by a lawyer.
The lithium ion battery in the hotspots can overheat, posing fire and burn hazards.
Consumers can reduce the risk of hazard by powering the unit off, unplugging it from its power source and store in a place away from children, on top a hard surface with adequate ventilation around the unit and away from combustibles until it can be properly returned to Verizon. If consumers must use the product for internet access, then they should take the following steps: Turn the recalled hotspot "on" and plug it in to allow the hotspot to receive two over-the-air automatic software updates that: (a) enable the device's identifying number to be viewed on its scrolling screen and (b) prevent the device from charging while the device is plugged in and powered on. After the software update is applied, users should: (a) Leave the device powered on while it is plugged in. (b) When not in use, the device should be turned off, unplugged from its power source, and securely stored. Consumers should use the contact information below to receive a replacement hotspot free of charge and a return envelope to return the Ellipsis to Verizon for safe disposal. Schools that provided the recalled Ellipsis Jetpack to students have been contacted by Verizon with instructions on receiving replacement hotspots free of charge and mailing packages to return the recalled Ellipsis Jetpacks to Verizon for safe disposal. Parents whose children received the recalled Ellipsis Jetpack from their schools should contact their school for instructions on how to receive a free replacement device and return their recalled Ellipsis Jetpacks.
This recall involves Ellipsis Jetpack mobile hotspots imported by Franklin Wireless Corp. The recalled Jetpacks are dark navy plastic oval devices that are about 3.5 inches wide and 2.25 inches tall. "verizon" is printed below the digital display window on the front of the device. The charger provided with the recalled Jetpacks has a sticker on the wire that states: Compatible: FWC MHS900L, Model: FWCR900TVL, DC151030.
Official record: U.S. Consumer Product Safety Commission ↗
Republished from the official source above; details can change — the source record controls.