← Search recalls
U.S. Consumer Product Safety CommissionRecalled 2018-07-10

ORTOVOX Recalls Avalanche Transceivers Due to Loss of Emergency Communications Capability

Is my product affected?

Avalanche transceivers

  • Brand Ortovox, of Germany
  • Brand Deuter USA, of Longmont, Colo.

Check against the official notice below — it lists the full affected range.

What happened

Ortovox is recalling avalanche transceivers in three color variants (black/blue, black/black, and neon green) with model numbers 1137000006, 1137000001, and 1137000002. These devices, which measure approximately 5 inches long by 3 inches wide by 1 inch thick and display "ORTOVOX and 3+" on top, are used to locate individuals buried in avalanches. A software error can cause the transceiver to fail to transmit the position of avalanche survivors, potentially delaying search and rescue operations. The recall affects all units manufactured between 2010 and 2018; the manufacture date can be found inside the battery door on the back of the device, printed as a roman numeral for the quarter followed by a two-digit year (for example, IV/12 indicates the fourth quarter of 2007, five years before the printed year).

Consumers who own a recalled transceiver should immediately stop using it and return it to Ortovox for a free repair, including free shipping.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

The transceiver can fail to work properly due to a software error and fail to transmit the position of survivors of an avalanche, resulting in delayed search and rescue operations.

What should I do?

Consumers should immediately stop using the recalled transceivers and return them to Ortovox for a free repair, including free shipping.

Details from the source

This recall involves Ortovox avalanche transceivers, model numbers 1137000006, 1137000001 and 1137000002. They were sold in black/blue (model number 1137000006), black/black (model number 1137000001) and neon green (model number 1137000002). The transceiver is used as a beacon to locate an individual in the event of avalanche burial. ORTOVOX and 3+ are printed on the top of the device. In the open/receive position, the top half of the transceiver displays a blue screen with green border that displays an image and distance reading of the buried individual. The transceivers measure about 5 inches long by 3 inches wide by 1 inch thick in the closed/transmit position. All transceivers manufactured from 2010 through 2018 are included in the recall. The manufacture date is printed inside the battery door on the back of the transceiver with a roman numeral representing the quarter of the year and a two digit number referring to the year. For example, a manufacture date of IV/17 represents the fourth quarter. The year of manufacture is five years earlier. In this case, the transceiver was manufactured in the fourth quarter of 2012.

Source

Official record: U.S. Consumer Product Safety Commission ↗

Republished from the official source above; details can change — the source record controls.

Related recalls

All U.S. Consumer Product Safety Commission recalls

Hurt by this product? Start a free Case Check

ProductRisk is not a law firm and does not provide legal services or legal advice. ProductRisk is a free consumer product-safety information service operated by Plaintify, Inc., a technology company. If you ask to be connected with a law firm, any legal services are provided by that firm — not by ProductRisk or Plaintify.

Privacy · Plaintify