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U.S. Consumer Product Safety CommissionRecalled 2009-02-27

Certain LG 830 "Spyder" Cell Phones Recalled For Upgrade Due to Dropped Connection or Poor Connection on Emergency 911 Calls

Is my product affected?

Certain LG 830 "Spyder" Cell Phones

  • Brand LG Electronics MobileComm USA Inc., of San Diego, Calif.

Check against the official notice below — it lists the full affected range.

What happened

LG is recalling certain LG 830 "Spyder" touch-screen slider cell phones with software versions T83LGV03 and T83LGV04 that were sold through specific regional wireless carriers including Cellular South, Cellcom, Bluegrass Cellular, and others. These phones can experience difficulty maintaining a connection or have poor voice quality when calling emergency 911 services.

Consumers with affected phones are being or have been contacted by their wireless carrier or LG Electronics MobileComm to schedule a free software upgrade to resolve the issue. If you have not been contacted yet, you should contact your wireless carrier directly.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

The recalled phones can have difficulty sustaining a connection or have poor voice quality on calls to emergency 911.

What should I do?

Consumers have been or are being contacted by their wireless carrier or LG Electronics MobileComm to schedule a free software upgrade. Please contact your wireless carrier if you have not been contacted yet.

Details from the source

The recall involves LG 830 "Spyder" touch-screen slider cell phones with software versions T83LGV03 and T83LGV04, which were sold for use with the following regional wireless carriers: Cellular South, Cellcom, Bluegrass Cellular, Centennial de Puerto Rico, Appalachian Wireless, Illinois Valley Cellular, Northwest Missouri Cellular, Inland Cellular, Leaco, Golden State Cellular, Thumb Cellular, Silver Star Communications, and Nex-Tech Wireless. The cell phone model number can be found underneath the battery. The software version can be verified by going into the menu of the cell phone, selecting "Settings" then "Phone Information" then "Version." No other LG cell phones, software versions or wireless carriers are included in this recall.

Source

Official record: U.S. Consumer Product Safety Commission ↗

Republished from the official source above; details can change — the source record controls.

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