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U.S. Consumer Product Safety CommissionRecalled 2012-02-22

2GIG Technologies Recalls Modules Used In Go!Control Panels for Home Security Systems Due to Fire and Burn Hazard

Is my product affected?

GSM Radio Modules Used in Go!Control Panels

  • Brand 2GIG Technologies Inc., of Lehi, Utah

Check against the official notice below — it lists the full affected range.

What happened

2GIG Technologies is recalling GSM radio modules used inside Go!Control Panels for home security systems because the modules can overheat and catch fire, posing a fire and burn hazard. The Go!Control Panels are white plastic units measuring 6 inches high by 8.5 inches wide, with a color touch screen display on the front along with a speaker and "emergency" and "home" buttons. The recalled GSM radio modules are internal components that enable wireless communication between the home security system and alarm monitoring companies.

2GIG has directed home security companies to contact affected consumers, who will receive a free replacement module that will be professionally installed. If you have not been contacted and want to know if your system contains the recalled module, you should contact your home security company or 2GIG directly. You should not attempt to disconnect or disable the recalled module yourself.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

GSM radio modules used inside Go!Control Panels for home security systems can overheat and combust, resulting in a fire or burn hazard to consumers.

What should I do?

2GIG has directed home security companies to contact consumers, who will receive a free, installed replacement module. If you have not been contacted and have a question about whether your home security system contains the recalled module, contact your home security company or 2GIG. Consumers should not try to disconnect or disable the recalled product.

Details from the source

The GSM radio module in the Go!Control Panel enables wireless communication between the home security system and alarm monitoring companies. The Go!Control panels are 6-inches high and 8.5-inches wide and are made of white plastic. The front of the control panel has a color touch screen display, a speaker and "emergency" and "home" buttons. A home security company name may also appear on the front of the panel. The recalled radio modules are a component used inside the Go!Control panels. A professional home security system installer can identify the recalled module. Consumers cannot identify the module safely.

Source

Official record: U.S. Consumer Product Safety Commission ↗

Republished from the official source above; details can change — the source record controls.

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