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NHTSARecalled 2022-07-20

Volkswagen Group of America, Inc. — EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Is my product affected?

2022 VOLKSWAGEN TAOS; 2022 VOLKSWAGEN ATLAS; 2021 VOLKSWAGEN ATLAS; 2021 VOLKSWAGEN TIGUAN; 2021 VOLKSWAGEN JETTA; 2021 VOLKSWAGEN ARTEON; 2021 VOLKSWAGEN ATLAS CROSS SPORT; 2022 VOLKSWAGEN ATLAS CROSS SPORT; 2021 VOLKSWAGEN GTI; 2021 VOLKSWAGEN GLI; 2022 VOLKSWAGEN TIGUAN; 2022 VOLKSWAGEN JETTA

  • Brand VOLKSWAGEN

Check against the official notice below — it lists the full affected range.

What happened

Volkswagen Group of America is recalling certain 2021-2022 model year vehicles including the Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, Taos, Jetta PA, Tiguan PA, Atlas Cross Sport, and Atlas FL. The infotainment system's eMMC memory module may be manufactured in a way that prevents the rearview camera image from displaying on the screen, which reduces the driver's rear visibility and increases crash risk.

To remedy this issue, Volkswagen dealers will update the infotainment software at no charge. Owner notification letters were expected to be mailed on September 16, 2022. Owners of affected vehicles should contact Volkswagen's customer service at 1-800-893-5298 to schedule an appointment, and can reference recall number 91DV for this issue.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

What should I do?

Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.

Details from the source

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Source

Official record: NHTSA ↗

Republished from the official source above; details can change — the source record controls.

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