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NHTSARecalled 2020-11-18

Volkswagen Group of America, Inc. — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Is my product affected?

2021 VOLKSWAGEN ARTEON; 2021 VOLKSWAGEN GOLF; 2021 VOLKSWAGEN JETTA; 2021 VOLKSWAGEN TIGUAN; 2021 VOLKSWAGEN ATLAS CROSS SPORT; 2021 VOLKSWAGEN ATLAS

  • Brand VOLKSWAGEN

Check against the official notice below — it lists the full affected range.

What happened

Volkswagen is recalling certain 2021 model year vehicles including the Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL, and Arteon. The rear view camera may malfunction during an ignition cycle, causing the infotainment system to display a black screen or freeze, which reduces the driver's ability to see behind the vehicle when reversing and increases the risk of a crash.

Volkswagen will notify owners, and dealers will update the infotainment system software at no cost. Owners may contact Volkswagen customer service at 1-800-893-5298 to schedule an appointment. The recall began December 11, 2020, and Volkswagen's reference number for this recall is 91BB/91BC.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.

What should I do?

Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.

Details from the source

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Source

Official record: NHTSA ↗

Republished from the official source above; details can change — the source record controls.

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