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NHTSARecalled 2016-04-19

New Flyer of America, Inc. — ELECTRICAL SYSTEM:SOFTWARE

Is my product affected?

2016 NEW FLYER XD60; 2013 NEW FLYER XN40; 2013 NEW FLYER XN60; 2013 NEW FLYER C40LFR; 2013 NEW FLYER XN35; 2014 NEW FLYER XD60; 2014 NEW FLYER XDE40; 2013 NEW FLYER XE40; 2014 NEW FLYER XN40; 2014 NEW FLYER XN60; 2014 NEW FLYER XD35; 2015 NEW FLYER XD60; 2014 NEW FLYER XDE35; 2015 NEW FLYER XDE60; 2014 NEW FLYER XT40; 2015 NEW FLYER XT40; 2014 NEW FLYER XT60; 2015 NEW FLYER XDE40; 2015 NEW FLYER XD40; 2015 NEW FLYER XN40; 2015 NEW FLYER XD35; 2015 NEW FLYER XN60; 2016 NEW FLYER XD35; 2016 NEW FLYER XD40; 2016 NEW FLYER XDE60; +6 more

  • Brand NEW FLYER

Check against the official notice below — it lists the full affected range.

What happened

New Flyer of America, Inc. is recalling certain model year 2013-2016 transit buses, including C40LFR, XN35, XD35, XD60, XDE40, XD40, XDE60, XDE35, XE40, XN40, XN60, XT40, and XT60 models. These buses have an Electric Transit Operator controller with a potential software defect that can cause the rear door guide roller linkage to fail, resulting in the rear bus door opening unexpectedly while the bus is in motion, which poses an increased risk of injury to passengers.

New Flyer will notify owners, and authorized dealers will install a firmware upgrade and replace the roller bracket plates at no charge. The recall began on May 4, 2016. Owners should contact New Flyer customer service at 1-204-224-6706 and reference recall number R16-005.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

If the rear bus door opens unexpectedly while the bus is in motion, there is an increased risk of injury for the passengers.

What should I do?

New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.

Details from the source

New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus is in motion.

Source

Official record: NHTSA ↗

Republished from the official source above; details can change — the source record controls.

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