2015 RAM PROMASTER; 2016 RAM PROMASTER
Check against the official notice below — it lists the full affected range.
Chrysler is recalling certain 2015-2016 Ram ProMaster City vans manufactured between September 26, 2014, and March 5, 2016, due to an electrical system defect. A low-voltage harness connector located near the front driver seat can experience water intrusion and corrosion, which may cause a loss of communication to the transmission control module. This defect can result in the transmission unexpectedly shifting into neutral, preventing the vehicle from moving. Additionally, if the driver turns off the engine while this occurs, the engine cannot be restarted, both of which increase crash risk.
To remedy this issue, Chrysler dealers will relocate the harness connector to under the instrument panel at no cost to owners. The recall began on June 3, 2016. Owners of affected vehicles should contact Chrysler customer service at 1-800-853-1403 to schedule the repair, referencing recall number S24.
Written by software from the official notice below. Not reviewed by a lawyer.
An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.
Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.
Republished from the official source above; details can change — the source record controls.