← Search recalls
NHTSARecalled 2015-04-01

Volkswagen Group of America, Inc. — ELECTRICAL SYSTEM:IGNITION:SWITCH

Is my product affected?

2009 VOLKSWAGEN ROUTAN; 2010 VOLKSWAGEN ROUTAN

  • Brand VOLKSWAGEN

Check against the official notice below — it lists the full affected range.

What happened

Volkswagen is recalling certain 2009 and 2010 Routan vehicles because the ignition key may inadvertently move from the ON position to the OFF or ACCESSORY position, causing the engine to shut down. When this happens, critical safety systems including airbags, power steering, and power braking lose power, which increases the risk of a crash or injury in a crash.

Volkswagen will replace the ignition switch and key fobs at no cost to owners. Owners should contact Volkswagen customer service at 1-800-822-8987 to arrange service. Until the vehicle is repaired, owners should remove all items from their key rings except the ignition key and remove the key fob from the key ring to reduce the risk of the ignition accidentally moving out of position.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including, but not limited to, air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

What should I do?

Volkswagen will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on June 23, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 28H1. Note: This recall supersedes recalls 11V151 and 14V396. Vehicles that previously received an ignition switch trim ring as a recall remedy must have their vehicles remedied again under this campaign. Vehicles that have already received a new ignition switch are not covered by this campaign.

Details from the source

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles manufactured June 25, 2008, to July 8, 2009, and 2010 Routan vehicles manufactured October 1, 2009, to August 11, 2010. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Source

Official record: NHTSA ↗

Republished from the official source above; details can change — the source record controls.

Related recalls

All NHTSA recalls

Hurt by this product? Start a free Case Check

ProductRisk is not a law firm and does not provide legal services or legal advice. ProductRisk is a free consumer product-safety information service operated by Plaintify, Inc., a technology company. If you ask to be connected with a law firm, any legal services are provided by that firm — not by ProductRisk or Plaintify.

Privacy · Plaintify