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NHTSARecalled 2014-06-06

General Motors, LLC — ELECTRICAL SYSTEM:SOFTWARE

Is my product affected?

2014 CHEVROLET SILVERADO; 2015 CHEVROLET TAHOE; 2014 GMC SIERRA; 2015 GMC SIERRA HD; 2015 CHEVROLET SILVERADO HD

  • Brand CHEVROLET
  • Brand GMC

Check against the official notice below — it lists the full affected range.

What happened

General Motors is recalling certain 2014-2015 Chevrolet Silverado and GMC Sierra trucks, and 2015 Chevrolet Tahoe and Suburban vehicles equipped with a base radio and internal amplifier. A software malfunction in the radio can cause it to stop working, which eliminates two important safety alerts: a chime that warns the driver when the door is open while the key is in the ignition, and an audible reminder when seat belts are not buckled. The missing door-open alert increases the risk of vehicle rollaway, while the missing seat belt warning could increase the risk of injury during a crash.

GM will notify owners of affected vehicles, and dealers will update the radio software at no charge. The recall began on July 2, 2014. Chevrolet owners should contact GM customer service at 1-800-222-1020, while GMC owners should call 1-800-462-8782. GM's recall number is 14315.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway. Additionally, there would be no reminder that the driver's or front seat passenger's seat belt is not buckled, which could increase the risk of injury in a crash.

What should I do?

GM will notify owners, and dealers will update the radio software, free of charge. The recall began on July 2, 2014. Chevrolet owners may contact GM's customer service at 1-800-222-1020. GMC owners may contact GM's customer service at 1-800-462-8782. GM's number for this recall is 14315.

Details from the source

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra, and 2015 Chevrolet Tahoe and Suburban vehicles equipped with a base radio and an internal amplifier. The radios in the affected vehicles may become inoperative, and as a result, there would be no audible chime to notify the driver if the door is opened with the key in the ignition or no audible seat belt warning indicating the seat belts were not buckled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Protection and Rollaway Prevention," and 208, "Occupant Crash Protection."

Source

Official record: NHTSA ↗

Republished from the official source above; details can change — the source record controls.

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