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NHTSARecalled 2013-11-20

Nissan North America, Inc. — STEERING:AUTOMATED/ADAPTIVE STEERING

Is my product affected?

2014 INFINITI Q50

  • Brand INFINITI

Check against the official notice below — it lists the full affected range.

What happened

Nissan is recalling certain 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering due to a power steering software issue. If the engine compartment reaches freezing temperatures, the software may disable the electric steering system and delay engagement of the mechanical steering backup system, which could result in loss of steering and increase the risk of a crash.

If you own an affected vehicle, you should contact Infiniti at 1-800-6662200. Nissan will arrange to have your vehicle towed to the nearest Infiniti retailer at no cost. Do not drive your vehicle until it is repaired. Infiniti retailers will provide you with a loaner vehicle while the software update remedy is applied.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.

What should I do?

Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.

Details from the source

Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.

Source

Official record: NHTSA ↗

Republished from the official source above; details can change — the source record controls.

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