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NHTSARecalled 2013-12-20

General Motors, LLC — ELECTRICAL SYSTEM:SOFTWARE

Is my product affected?

2014 GMC SIERRA; GENERAL MOTORS TRANSMISSION SOFTWARE; 2014 CHEVROLET SILVERADO

  • Brand GMC
  • Brand GENERAL MOTORS
  • Brand CHEVROLET

Check against the official notice below — it lists the full affected range.

What happened

General Motors is recalling certain 2014 Chevrolet Silverados and GMC Sierras equipped with Allison A1000 transmissions that received incorrect 2015 software during service center updates. The defect causes the transmission position indicator to fail to display that first gear (1) has been selected, potentially showing drive (D) instead. This creates a safety hazard because if a driver pulls into traffic believing the vehicle is in drive when it is actually in first gear, the vehicle's speed would be limited, increasing the risk of a crash.

GM will notify affected owners, and authorized dealers will upload the correct transmission software at no charge. Owners of affected Chevrolet Silverados should contact Chevrolet at 1-800-222-1020, and owners of affected GMC Sierras should contact GMC at 1-800-462-8782. The recall identification number is 13442.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

The transmission position indicator may not show that the transmission is in first gear (1) and not drive (D). If the drivers pulls into traffic, the vehicle's speed would be limited, resulting in an increased risk of a crash.

What should I do?

GM will notify owners, and dealers will upload the correct transmission software, free of charge. The recall began on January 27, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. General Motors' number for this recall is 13442.

Details from the source

General Motors LLC (GM) is recalling certain software intended for 2015 vehicles that was installed by service centers into model year 2014 Chevrolet Silverados and GMC Sierras equipped with Allison A1000 transmissions. The incorrect software may cause the transmission indicator not to display that gear position "1" has been selected. As such, this vehicle does not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

Source

Official record: NHTSA ↗

Republished from the official source above; details can change — the source record controls.

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