2009 COACH & EQUIPMENT PHOENIX; 2008 COACH & EQUIPMENT PHOENIX; 2007 COACH & EQUIPMENT PHOENIX; 2010 COACH & EQUIPMENT PHOENIX
Check against the official notice below — it lists the full affected range.
Coach & Equipment is recalling certain model year 2007 through 2010 Phoenix Shuttle buses manufactured from October 2007 through January 2010 that are equipped with certain Ricon S Series and K Series L-Model wheelchair lifts. A software defect in the lift's "up" function can cause the platform to continue moving upward and overrun the vehicle floor level if the "up" button is released before the floor level limit switch activates. When the platform stops at an angle of 15 to 20 degrees above the intended level, a person in a wheelchair could tip over or someone standing on the platform could fall, potentially causing injuries.
Coach & Equipment will notify owners and authorize Ricon dealers to perform repairs at no charge. While a permanent software solution is being investigated, Ricon will provide owners with an operational bulletin and a free DVD-based training aid to promote proper lift operation. Owners can contact Ricon at 1-818-267-3000 or Coach & Equipment at 1-315-536-2321 for more information.
Written by software from the official notice below. Not reviewed by a lawyer.
WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
COACH & EQUIPMENT WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR COACH & EQUIPMENT AT 1-315-536-2321.
COACH & EQUIPMENT IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2010 PHOENIX SHUTTLE BUSES MANUFACTURED FROM OCTOBER 2007 THROUGH JANUARY 2010 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
Republished from the official source above; details can change — the source record controls.