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NHTSARecalled 2010-06-04

Ford Motor Company — EQUIPMENT ADAPTIVE/MOBILITY

Is my product affected?

2009 FORD E-150; 2007 FORD E-350; 2008 FORD E-350; 2009 FORD E-350; 2007 FORD E-250; 2007 FORD E-150; 2008 FORD E-150; 2008 FORD E-250; 2009 FORD E-250

  • Brand FORD

Check against the official notice below — it lists the full affected range.

What happened

Mobility Transportation is recalling certain 2007 through 2009 Ford conversion vans built on E150, E250, and E350 chassis that were manufactured between September 16, 2008 and April 15, 2009 and equipped with specific RICON S Series and K Series L-Model wheelchair lifts. The lifts have a software defect in their "up" function that can cause the platform to continue rising past the vehicle floor level and stop at an angle of 15 to 20 degrees, which could result in a wheelchair user tipping over or a standing person falling and getting injured.

MTS will notify owners, and authorized RICON dealers will perform repairs at no charge once a software solution becomes available. Until then, RICON will send owners a bulletin and DVD-based training aid at no cost to help ensure proper lift operation. The recall began on October 18, 2010. Affected owners may contact RICON at 1-818-267-3000 or MTS at 1-734-453-6452.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.

What should I do?

MTS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON OCTOBER 18, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MTS AT 1-734-453-6452.

Details from the source

MOBILITY TRANSPORTATION (MTS) IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 CONVERSION VANS BUILT ON FORD E150, E250, AND E350 CHASSIS FROM SEPTEMBER 16, 2008 THROUGH APRIL 15, 2009 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.

Source

Official record: NHTSA ↗

Republished from the official source above; details can change — the source record controls.

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