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NHTSARecalled 2010-04-02

Ford Motor Company — EQUIPMENT ADAPTIVE/MOBILITY

Is my product affected?

2008 FORD E-450; 2007 FORD E-350; 2009 FORD E-450; 2007 FORD E-450; 2009 FORD E-350; 2008 FORD E-350

  • Brand FORD

Check against the official notice below — it lists the full affected range.

What happened

Elkhart Coach has recalled certain transit buses equipped with Ricon S Series and K Series L-Model wheelchair lifts due to a software defect in the lift's "up" function. If the "up" switch is released before the floor level limit switch activates, the lift may continue traveling upward for approximately one second before stopping, causing it to overrun the floor level cutoff point. When the platform overruns the vehicle floor and stops at an angle between 15-20 degrees, a person in a wheelchair could tip over or someone standing on the platform could fall, potentially causing injuries.

Elkhart Coach will notify owners, and authorized Ricon dealers will perform repairs at no charge. Ricon is currently developing a software solution. Until it becomes available, Ricon will provide owners with a bulletin on proper wheelchair lift operation and ship a DVD-based training aid to owners at no cost to promote proper lift use. The recall began on July 27, 2010. Affected owners can contact Ricon Customer Service at 800-322-2884 or email www.dmata@wabtec.com.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.

What should I do?

ELKHART COACH WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. CURRENTLY RICON IS DEVELOPING A SOFTWARE SOLUTION AND IS NOT AVAILABLE. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON JULY 27, 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVICE AT 800- 322-2884, EMAILING AT WWW.DMATA@WABTEC.COM.

Details from the source

ELKHART COACH HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN TRANSIT BUSES EQUIPPED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS, DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION. IF THE "UP" SWITCH IS RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL FOR APPROXIMATELY 1 SECOND BEFORE STOPPING. THE CONTINUED UPWARD TRAVEL MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.

Source

Official record: NHTSA ↗

Republished from the official source above; details can change — the source record controls.

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