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EU Safety GateRecalled 2018-11-09serious risk

Hairdryer (Xtava)

Is my product affected?

Hairdryer

  • Brand Xtava

Check against the official notice below — it lists the full affected range.

What happened

Xtava handheld hairdryers in black and white (models XTV010010N, XTV010011N, XTV010012N, and XTV010013N, sold under the names "Allure" and "Allure Pro") lack a thermal cut-out device and have combustible plastic casing. These hairdryers can overheat and catch fire during use, with melted plastic potentially causing burns and exposing live electrical parts that could shock users. The product does not meet safety requirements under the Low Voltage Directive and European standard EN 60335.

The manufacturer initiated a recall of the product from end users, effective October 8, 2018. Additionally, the product listing was removed from the Amazon website. The hairdryers were primarily sold online through Amazon. The recall record does not specify what action affected consumers should take to return or remedy the product.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

The hairdryer is not equipped with a thermal cut-out device. The plastic material of the casing is combustible. The hairdryer can overheat and catch fire during use. Melted plastic can cause burns and leave live parts accessible that could lead to an electric shock if touched by users.The product does not comply with the Low Voltage Directive and the relevant European standard EN 60335.

What should I do?

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 08/10/2018Type of economic operator taking notified measure(s): OtherCategory of measure(s): Removal of the product listing from Amazon websiteDate of entry into force: Unknown

Details from the source

The product is a handheld hairdryer. It was sold in the colours black and white and the name "Xtava" is printed on the blower end of the unit. The product is sold online, in particular on the Amazon marketplace. Name: Allure and Allure Pro Model: XTV010010N Allure Black Hair Dryer UKXTV010011N Allure White Hair Dryer UKXTV010012N Allure Black Hair Dryer EU XTV010013N Allure White Hair Dryer EU Notifying country: United Kingdom

Source

Official record: EU Safety Gate ↗

Republished from the official source above; details can change — the source record controls.

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