Santa Cruz Bicycles 2022 Heckler 9 Electric Bicycles
Check against the official notice below — it lists the full affected range.
Santa Cruz Bicycles is recalling 2022 Heckler 9 electric bicycles in Gloss Avocado Green or Maritime Gray colors due to a defective latch mechanism that holds the battery in place. The faulty latch can cause the 720WH battery to dislodge and fall from the frame during riding, creating a fall hazard to the rider. Additionally, the latch spring can cause wear on the battery housing over time, which poses a fire hazard.
Affected consumers should immediately stop using the recalled bicycles and contact an authorized Santa Cruz Bicycle dealer to arrange for a free repair. The repair involves replacing the latch spring mechanism and installing a battery wear plate. Consumers who purchased online or live far from a dealer can find dealer information at http://santacruzbicycles.com/dealers or by contacting the firm directly. Prior to transporting the bicycles, consumers should remove or secure the battery.
Written by software from the official notice below. Not reviewed by a lawyer.
The latch mechanism that holds the battery in place can malfunction, causing the battery to dislodge from the frame and fall to the ground, posing a fall hazard to the rider. Additionally, the latch spring can cause additional wear on the battery housing over time, posing a fire hazard.
Consumers should immediately stop using the recalled bicycles and contact their authorized Santa Cruz Bicycle dealer to arrange for a free repair to replace the latch spring mechanism and install a battery wear plate. Consumers who purchased the bicycle online or no longer reside near their dealer should contact the firm or visit http://santacruzbicycles.com/dealers. Consumers should remove or secure the battery prior to transporting the bicycles. The firm is contacting all known purchasers directly to provide more details about the repair.
This recall involves 2022 Santa Cruz Heckler 9 model electric bicycles (e-bikes), which were sold in Gloss Avocado Green or Maritime Gray colors. They come with an interchangeable 720WH battery that sits inside a black case under the frame. The name "SANTA CRUZ" is printed on the sides of the downtube of the bicycle frame, and "Heckler" is printed on the top tube of the frame and on the inside of the left chainstay on the frame.
Official record: U.S. Consumer Product Safety Commission ↗
Republished from the official source above; details can change — the source record controls.