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U.S. Consumer Product Safety CommissionRecalled 2022-03-02

Fitbit Recalls Ionic Smartwatches Due to Burn Hazard; One Million Sold in the U.S.

Is my product affected?

Fitbit Ionic smartwatches

  • Brand Fitbit LLC (f/k/a Fitbit, Inc.), of San Francisco, Calif.

Check against the official notice below — it lists the full affected range.

What happened

Fitbit is recalling approximately one million Ionic smartwatches sold in the U.S. because the lithium-ion battery can overheat and pose a burn hazard to consumers. The recall affects only the Fitbit Ionic Smartwatch with model number FB503, which features a 1.4-inch color LCD screen and polyurethane band. The recalled watches come in four color combinations: slate blue/burnt orange, charcoal/smoke gray, blue gray/silver gray, and an Adidas special edition in ink blue and ice gray/silver gray.

According to the recall, affected consumers should immediately stop using their Ionic smartwatches and contact Fitbit to request pre-paid packaging for returning the device. Fitbit will provide a $299 refund upon receipt of the returned watch, along with a 40% discount code for select Fitbit devices for participating consumers.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

The lithium-ion battery in the Ionic smartwatch can overheat, posing a burn hazard.

What should I do?

Consumers should immediately stop using the recalled Ionic smartwatches and contact Fitbit to receive pre-paid packaging to return the device. Upon receipt of the device, consumers will be issued a refund of $299. Fitbit will also provide participating consumers with a discount code for 40% off select Fitbit devices.

Details from the source

This recall only involves the Fitbit Ionic Smartwatch. It was sold with a polyurethane band and has a 1.4-inch color LCD screen. The watches were sold in slate blue/burnt orange, charcoal/smoke gray, blue gray/silver gray, and a special edition co-branded with Adidas in ink blue/silver gray. The smartwatch tracks activity, heart rate, and sleep. Only the following models and colors are included in this recall. For the Ionic device, the model number (FB503) is on the back of the device near where the band attaches. Fitbit is printed on the front of the Ionic Smartwatch. Model Color Ionic FB503CPBU Slate Blue/Burnt Orange Ionic FB503GYBK Charcoal/Smoke Gray Ionic FB503WTGY Blue Gray/Silver Gray Ionic FB503WTNV Adidas edition, Ink Blue & Ice Gray/Silver Gray

Source

Official record: U.S. Consumer Product Safety Commission ↗

Republished from the official source above; details can change — the source record controls.

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