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U.S. Consumer Product Safety CommissionRecalled 2016-11-04

Samsung Recalls Top-Load Washing Machines Due to Risk of Impact Injuries

Is my product affected?

Samsung top-load washing machines

  • Brand Samsung Electronics America Inc., of Ridgefield Park, N.J.

Check against the official notice below — it lists the full affected range.

What happened

Samsung is recalling 34 models of top-load washing machines because the machine's top can unexpectedly detach from the chassis during use, creating a risk of impact injuries. The recalled models include various WA-series machines with mid-controls or rear-controls, and consumers can identify their machine by checking the model and serial numbers on labels affixed to the back of the unit.

Affected consumers should contact Samsung immediately to choose from three remedy options: a free in-home repair that reinforces the washer's top and includes a one-year warranty extension, a rebate toward a new washing machine with free installation and removal of the old unit, or a full refund if purchased within 30 days of the recall announcement. Until consumers receive and install a Home Label Kit in the mail (which all affected consumers will receive), they should only use the delicate or waterproof cycles when washing bedding, water-resistant, and bulky items to reduce the risk of the top detaching.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

The washing machine top can unexpectedly detach from the washing machine chassis during use, posing a risk of injury from impact.

What should I do?

Consumers should contact Samsung immediately to receive one of the following remedy options. Consumers can choose (1) a free in-home repair that includes reinforcement of the washer's top and a free one-year extension of the manufacturer's warranty; (2) a rebate to be applied towards the purchase of a new Samsung or other brand washing machine, along with free installation of the new unit and removal of old unit; or (3) a full refund for consumers who purchased their washing machine within the past 30 days of the recall announcement. All known consumers will also receive a Home Label Kit that includes a control panel guide and additional safety instructions in the mail. Until they have received and installed a Home Label Kit, consumers should only use the delicate or waterproof cycles when washing bedding, water-resistant and bulky items. The lower spin speed in the delicate or waterproof cycles lessens the risk of the washing machine top unexpectedly detaching from the washing machine chassis.

Details from the source

This recall involves 34 models of Samsung top-load washing machines. The washing machines have mid-controls or rear-controls. Model numbers and serial information can be found on two labels affixed to the back of the machine. The following model numbers are included in the recall depending on the serial number. Consumers should check with Samsung to see if their washer is recalled. Models WA40J3000AW/A2 WA45H7000AP/A2 WA45H7000AW/A2 WA45H7200AW/A2 WA45K7600AW/A2 WA45K7100AW/A2 WA48H7400AW/A2 WA48J7700AW/A2 WA48J7770AP/A2 WA48J7770AW/A2 WA50K8600AV/A2 WA50K8600AW/A2 WA52J8700AP/A2 WA52J8700AW/A2 WA400PJHDWR/AA WA422PRHDWR/AA WA456DRHDSU/AA WA456DRHDWR/AA WA476DSHASU/A1 WA476DSHAWR/A1 WA484DSHASU/A1 WA484DSHAWR/A1 WA48H7400AP/A2 WA50F9A6DSW/A2 WA50F9A7DSP/A2 WA50F9A7DSW/A2 WA50F9A8DSP/A2 WA50F9A8DSW/A2 WA52J8060AW/A2 WA5451ANW/XAA WA5471ABP/XAA WA5471ABW/XAA WA56H9000AP/A2 WA56H9000AW/A2

Source

Official record: U.S. Consumer Product Safety Commission ↗

Republished from the official source above; details can change — the source record controls.

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