← Search recalls
NHTSARecalled 2020-05-27

Thor Motor Coach — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Is my product affected?

2020 THOR MOTOR COACH SYNERGY; 2020 THOR MOTOR COACH GEMINI; 2020 THOR MOTOR COACH DELANO; 2020 THOR MOTOR COACH TIBURON; 2020 THOR MOTOR COACH COMPASS; 2020 THOR MOTOR COACH CHATEAU CITATION; 2020 THOR MOTOR COACH SIESTA; 2020 THOR MOTOR COACH FOUR WINDS SIESTA; 2020 THOR DAYBREAK; 2020 THOR MOTOR COACH CHATEAU; 2020 THOR MOTOR COACH FOUR WINDS; 2020 THOR MOTOR COACH FREEDOM ELITE; 2020 THOR MOTOR COACH QUANTUM; 2020 THOR MOTOR COACH DAYBREAK

  • Brand THOR MOTOR COACH
  • Brand THOR

Check against the official notice below — it lists the full affected range.

What happened

Thor Motor Coach is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis equipped with automatic transmissions. According to the company, the Operator's Manual does not correctly describe how the Auto-P (automatic parking) function operates, which could lead to vehicle rollaway or unintended vehicle movement if a customer relies on the manual's description.

To address this issue, Thor Motor Coach will notify owners, and a Mercedes-Benz dealer will provide a supplemental document with a correct description of the Auto-P function. Owners of affected vehicles should contact TMC customer service at 1-877-855-2867. The recall number is RC000190.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash.

What should I do?

TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190.

Details from the source

Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis [platform 907 (VS30)] equipped with automatic transmissions. The owner's manual does not correctly specify the certain conditions under which the automatic parking function (Auto-P) operates.

Source

Official record: NHTSA ↗

Republished from the official source above; details can change — the source record controls.

Related recalls

All NHTSA recalls

Hurt by this product? Start a free Case Check

ProductRisk is not a law firm and does not provide legal services or legal advice. ProductRisk is a free consumer product-safety information service operated by Plaintify, Inc., a technology company. If you ask to be connected with a law firm, any legal services are provided by that firm — not by ProductRisk or Plaintify.

Privacy · Plaintify