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NHTSARecalled 2019-02-26

Ford Motor Company — EQUIPMENT ADAPTIVE/MOBILITY

Is my product affected?

2008 FORD E-250; 2013 FORD E-250; 2014 FORD E-250

  • Brand FORD

Check against the official notice below — it lists the full affected range.

What happened

Certain 2008, 2013, and 2014 Ford E-250 vehicles equipped with Ricon Wheelchair lifts are being recalled because the wheelchair lift positioning input cam may fail during use. When this happens, the lift platform can stop at a height above the vehicle floor, which creates a tipping hazard for wheelchair users as they exit the lift. This defect violates federal safety standards for platform lift systems.

Owners of affected vehicles have been notified of the recall, which began on March 18, 2019. Ricon dealers will replace the lift positioning input cam at no charge. Consumers can contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724 to arrange the repair.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.

What should I do?

New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724.

Details from the source

New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."

Source

Official record: NHTSA ↗

Republished from the official source above; details can change — the source record controls.

Related recalls

All NHTSA recalls

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