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NHTSARecalled 2015-02-23

Keystone RV Company — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Is my product affected?

2014 KEYSTONE RAPTOR; 2014 KEYSTONE MONTANA; 2013 KEYSTONE MONTANA; 2015 KEYSTONE RAPTOR; 2015 DUTCHMEN VOLTAGE; 2015 KEYSTONE MONTANA

  • Brand KEYSTONE
  • Brand DUTCHMEN

Check against the official notice below — it lists the full affected range.

What happened

Keystone RV Company is recalling certain recreational vehicles with quad entry steps that may fail due to rivets shearing. The recall affects 2013-2015 Montana vehicles manufactured between November 1, 2012, and May 22, 2014; 2014-2015 Raptor vehicles manufactured between February 3, 2014, and January 15, 2015; and 2015 Dutchmen Voltage vehicles manufactured between May 6, 2014, and February 3, 2015. If the rivets shear and fail, the steps may collapse when in use, which could cause a person to fall and suffer injury.

To remedy this issue, Keystone dealers will inspect the quad steps and replace two rivets joining the second and third step as well as four rivets on the top step with fasteners at no charge. Affected owners should contact Keystone customer service at 1-866-425-4369 to arrange service, referencing recall number 15-224.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.

What should I do?

Keystone will notify owners, and dealers will inspect and replace two rivets joining the second and third step, and replace four rivets on the top step with fasteners, free of charge. The recall began on April 7, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-224.

Details from the source

Keystone RV Company (Keystone) is recalling certain model year 2013-2015 Montana vehicles manufactured November 1, 2012, to May 22, 2014, 2014-2015 Raptor vehicles manufactured February 3, 2014, to January 15, 2015, and 2015 Dutchmen Voltage vehicles manufactured May 6, 2014, to February 3, 2015. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.

Source

Official record: NHTSA ↗

Republished from the official source above; details can change — the source record controls.

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