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NHTSARecalled 2010-07-30

Turtle Top — EQUIPMENT ADAPTIVE/MOBILITY

Is my product affected?

2009 FREIGHTLINER ODYSSEY XL; 2009 FORD VAN TERRA; 2009 GM TERRA TRANSPORT; 2009 FORD ODYSSEY; 2009 GM ODYSSEY; 2009 FORD ODYSSEY LT

  • Brand FREIGHTLINER
  • Brand FORD
  • Brand GM

Check against the official notice below — it lists the full affected range.

What happened

Turtle Top is recalling certain 2009 Transit and Shuttle buses equipped with Ricon S Series and K Series L-Model wheelchair lifts due to defective software controlling the lift function. If the lift switch is released before the floor level limit switch activates, the lift may continue upward for approximately one second and travel past the floor level, potentially stopping at an angle between 15-20 degrees from horizontal.

When the platform overruns and stops at this angle, a person in a wheelchair could tip over or someone standing on the platform could fall, resulting in possible injuries. Affected owners should contact Ricon Customer Service at 1-800-322-2884 or email dmata@wabtec.com to schedule repairs with authorized Ricon dealers. Ricon will also provide owners with a bulletin on proper wheelchair lift operation and send a DVD-based training aid.

Written by software from the official notice below. Not reviewed by a lawyer.

Hazard

WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.

What should I do?

TURTLE TOP IS WORKING WITH RICON AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS. PLEASE SEE RICON'S DEFECT REPORT 09E-061. RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION. THE SAFETY RECALL BEGAN ON OCTOBER 8, 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVICE AT 1-800-322-2884, OR EMAILING AT WWW.DMATA@WABTEC.COM.

Details from the source

TURTLE TOP IS RECALLING CERTAIN MODEL YEAR 2009 TRANSIT AND SHUTTLE BUSES EQUIPPED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. THE WHEELCHAIR LIFTS CONTAIN DEFECTIVE SOFTWARE THAT CONTROLS THE LIFT UP FUNCTION. IF THE LIFT SWITCH IS RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL FOR APPROXIMATELY 1 SECOND BEFORE STOPPING, AND MAY TRAVEL PAST THE FLOOR LEVEL.

Source

Official record: NHTSA ↗

Republished from the official source above; details can change — the source record controls.

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